FAQ

• Your movers did not come.
• Your movers came with a small moving truck.
• You need to move as fast as possible.

Our clients are always satisfied with our service! To reserve your move / for a free moving quote or for any other question concerning our service. Take advantage of our team of professional movers and our fast packing a very good service at a very good price!

Secure with certainty the date of the move to avoid weekends (Saturday and Sunday) for a local move. You would then have to pay time and a half or double time. Also avoid civic festivals, like June 24 and July 1, where you’ll pay double time.
Remember that the peak removals is between May 15 and July 15.
Contact as soon as possible with two or three movers of your choice to ensure availability.

If you pack your own goods, the mover is not responsible for content boxes.
If you can, take the package to the mover is an expert.
If you pack your belongings yourself, you can probably buy boxes and packing paper from your mover.
Move yourself in high monetary or sentimental value, such as jewelry, bank certificates or investment, collections of stamps or coins,articles of earthenware or porcelain, pictures and paintings, etc..
If you pack your belongings yourself, use a strong tape to seal your boxes, and use a sturdy rope to tie objects.

We will always honor our moving commitments regardless of weather. Unpredictable weather might slow down the job but weather is unavoidable. If your move occurs on a day where the weather is acting up our movers will take precautions to protect floors and carpeting from excess dirt and soil.

Generally, a minimum of two weeks notice is suggested to reserve the specific date of your choice. Often moves can be done on short notice as well.

If there is a choice, we you avoid the summer, beginning or end of the month or winter holidays.
However, you should move when it’s most convenient for you. Factors involved in the decision may include:

• Whether the move must be made immediately.
  
• Transferring children during the school term.
• Separation of the family while the move is under way.

If the move can be scheduled for a time when vans and trained personnel are most readily available, we’ll be better equipped to meet your preferred delivery schedule​